Based upon years of research and observations here are ten “best practices” for managing remote salespeople:
1. Hire the right person (Someone who will thrive working remotely)
2. Onboarding/Training needs to be done at the office, not virtually
3. Set crystal clear goals/expectations
4. Leverage technology (Webinars, conference calls, video conferences, Skype, etc.)
5. Over communicate (Practice “active listening”)
6. Give and get feedback
7. Include the salesperson in sales meetings/training sessions
8. Be available (Set days/times to talk/check-in)
9. Foster a team environment (Create a “buddy system”)
10. Celebrate successes along the way!